Training Services
Organizing for Workplace Efficiency
Email Etiquette and Management
Increase Productivity with Outlook
Effective Data and Information Management
Email Etiquette & Management Training
This workshop will focus on appropriate email etiquette
as well as email management techniques. Email is
now the primary communication tool in the workplace
and it is vital to have solid communications within
the workplace be consistent, relevant, and proper.
Various studies have reported that the average worker
is spending daily between 2-4 hours to manage email.
Analysts also predict that email volume will double
within the next 5 years. With email in-boxes overflowing
and considerable time spent managing email it is
important to craft email that is easy to read, respond,
find and take action. Participants will learn not
only skills to improve their communications but
how to increase effectiveness and efficiency with
email.
Objectives:
- Understand general email etiquette
- Learn to write and format email more effectively to encourage quick response
- Learn to sort and organize incoming email
- Manage and respond to email communications in a timely manner
- Contents to include in an email signature
- Utilize Outlook functions to create more efficient and effective emails
- Identify options to tag email action items
- Understand the legal implications of email communications
- Identify and articulate participant commitments to improving email management
Seminar Length: 2 hours
Class Size: 10-30 participants
Materials: 20 page workbook provided
Seminar Location: On-site at company
Equipment: LCD projector and easel chart